11004 Saint Rene Road r Louisville, Kentucky 40299 r (502) 240-5974 r cherylcdraper@gmail.com

 

An intelligent and reliable information technology professional with a solid background in database administration, data analysis, computer operations, software, programming/applications development, and technical support.  A top performer who works well in a team environment or independently, who evaluates existing processes/implements changes to increase efficiency and improve performance, contributing to profitability of an enterprise.

 

n         Expert Microsoft Access user, advanced with VBA, Microsoft Office (Excel, Word, PowerPoint, Outlook, FrontPage), SQL, working knowledge of Adobe Acrobat, VB 6.0, Adobe PhotoShop Elements, CA‑DocView, Monarch Pro, Attachmate Extra, ProMerit, HTML, FTP, Discoverer

 

n         Sixteen years of experience as an Access database administrator and data specialist

n         Self taught, quick learner, detailed oriented, worked individually and in group environment

n         Frequently multi-tasks to complete work under compressed timeframe and meet deadlines in a timely manner

 

Access Database and System Administration

n         Created and maintained databases to track billing, balance department’s GL account and monitor overages/shortages for branches across the financial institution. Maintained databases to internally track advertising and analyze options to effectively increase or reduce ads based on client-specific criteria.

n         Assessed and converted manual processes into automated processes, often creating a “magic button” using VBA to export data from Access to other Microsoft Office products or PDF files.

n         Created custom ad-hoc reporting and RAD tools based on specific and unique client requirements.

n         Created database to automatically import nonstandard client data into a set format, export to predefined templates for various vendor feeds, and manually uploaded results to vendor sites.

 

Data Analysis

n         Analyzed fiscal year planned spend vs actual spend; identified sources of spend variation by multiple criteria.

n         Performed analysis on unique customer calls received to identify sources of changes in call volume by custom client segments.

 

Technical Support

n         Provided internal customer support for Access databases and Microsoft Office products

n         Served as an essential database resource for the department, fielding questions about database queries, development, and maintenance

 

Coaching

n         Provided side-by-side coaching sessions to coworkers on Access and VBA modules

n         Fostered a productive team environment

 

KDA GROUP INC., 2008 - 2015

n         Business Intelligence Manager – Jul. 2010 – Mar. 2015

n         Database Coordinator – Jul. 2008 – Jul. 2010

 

National City CORPORATION, 1997 - 2007

n         Data Services Specialist II – Aug. 1999 – Dec. 2007

n         Data Services Specialist I – Jan. 1999 – Aug. 1999

n         Word Processor II – Jun. 1998 – Jan. 1999

n         Word Processor I – Nov. 1997 – Jun. 1998

 

n         Michigan State University, East Lansing, Michigan1994-1996

n         Louisville Male Traditional High School, Louisville, KentuckyGraduated 1994